Digital vs Human: Will Online Services Replace Freight Brokers?

Digital innovations and technology make a significant impact on every type of industry. All of the new technology that is becoming available leads many to question if human jobs will eventually be replaced. The answer to this differs based on each industry and nothing major is taking place just yet. However, it is easy to see that digitalization is changing the way that we do things, but it will not be able to do all of the work.

Digital vs Human: Will Online Services Replace Freight Brokers?

Online services and transport management systems are currently in high demand for the logistics industry. A digital freight service can simplify the shipping process and also boost company revenue. The concept of these services is that there is no need to communicate with anyone when scheduling a load. There are many companies that prefer this because they can now handle their shipping by using a self-service option. The self-service option makes the shipping process easier and saves the company both time and money. An online system will automate the process and provides an immediate list of all of the suitable options that are available to meet the company needs.

How Online Services Work?

An online brokerage app will allow a company to easily compare all of the shipping options. There is no need to contact a shipping company and speak with an individual to try and figure out the best shipping option. This can all be done through the platform. Most online brokerage companies will offer a variety of shipping services that meet the needs of almost every type of business.

How do Carriers Benefit from Online Services?

Each carrier will also benefit from these online services that are available as they can choose the best options to work with and will be able to provide their customers with all of the information that they need in real time. This will allow deals to be closed faster as negotiation times are shortened. This not only saves time, but also allows for higher profits. Shippers will be able to compare the prices and book their shipments based on the best possible options that are available. Online services cut out paperwork and are beneficial to everyone.

Will Online Services Replace Traditional Freight Brokers?

The main question is whether or not these online services are going to totally replace freight brokers. The short answer is that there is still going to be a need for freight brokers. The online applications are simply being used as a way to simplify the human job and will not actually take it over all together.

Ship Fortress

Ship Fortress is based in New Berlin, WI. In addition to our trucking & logistics services, we operate warehouses in New Berlin, Los Angeles, and East Brunswick, NJ totaling over 600,000 square feet. Ship Fortress understands every business has its own specific requirements. We customize and create solutions to meet each business unique needs. We truly do provide our clients with

  • cost effective
  • flexible
  • high quality logistics solutions

Committed to the success of our clients and provide multiple layers of client support services. As a seamless extension of our clients’ business we have a passion for exceptional service. We are committed to the success of our clients and our experience and expertise allows us to provide multiple layers of client support services to propel businesses forward. Contact us for a FREE Quote.

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